Start by logging into your account, then: Step 1: Go to the Snapchat app and click on your profile.įrom there, look for the gear-shaped icon in the upper right corner of the screen. But it's more convenient for most Snapchat users. Contact Snapchat customer service from the appĬontacting Snapchat through the app isn't faster than doing it from the web. Pro Tip: If your Snapchat isn't working, it's best to try and fix it yourself before contacting Snapchat. Snapchat Support - how to contact snapchat However, Snapchat support takes approximately 1-3 business days to respond to reports made on the site. The site offers quick tips and solutions to common problems, and asks for your email address if the problem is more complex. Report Intellectual Property Infringement.? Loss of my Snapstreak (It's heating up!).
When you visit the page, you will see that they only offer limited support options. You can directly contact Snapchat's customer service and support teams through the website. Contact Snapchat support through website (Snapchat support page)
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